Contact information

Contact Information

Tiny Spark Kidswear

Little Looks, Big Smiles!

Welcome to Tiny Spark Kidswear! ✨

We're always happy to help you find adorable outfits for your little ones.

Whether you have a question about our collections, need help choosing the right size, want to track an order or require assistance with a return or exchange, our team is here to help.

1. Get in Touch

Tiny Spark Kidswear — Customer Support

Website: https://tinysparkkidswear.com

Email: tinyspark.kidswear@gmail.com

WhatsApp: +91 7796415879

WhatsApp Chat: Chat with us on WhatsApp

Business Location: Pune, Maharashtra, India

Store Type: Online-only children's clothing store

We operate exclusively online and do not currently offer walk-in shopping or in-store pickup.

2. Customer Support Hours

Our customer support team is available to assist with product enquiries, orders, shipping, returns and after-sales support.

Support Days: Monday to Sunday (All 7 Days)

Support Hours: 9:00 AM – 11:00 PM (IST)

You can contact us through WhatsApp or email at any time. Messages received outside our support hours will be reviewed during the next available support period.

3. How We Can Help

Product & Size Assistance

Need help selecting the right outfit or size for your little one?

Order & Payment Enquiries

For assistance with an existing order, please share your order number and registered contact details.

Shipping & Delivery Support

For shipment tracking, delivery delays or courier-related concerns, contact our support team with your order number.

Returns, Exchanges & Refunds

For return, exchange or refund requests, please contact us within the applicable timeframe specified in our Return, Refund & Exchange Policy.

Eligible standard returns and exchanges are generally accepted within 7 calendar days of delivery, subject to the published policy.

Damaged, Defective or Incorrect Products

If you receive a damaged, defective or incorrect product, please contact us promptly, preferably within 48 hours of delivery.

Include your order number, a description of the issue and clear photographs where relevant.

This reporting request does not restrict your statutory consumer rights.

4. Business Information

Brand Name: Tiny Spark Kidswear

Legal Seller Name: Pooja Shankar Mane

Business Type: Online-only children's clothing store

Principal Business Address:

C-106, Nisarg City 1,
Kaspate Wasti, Wakad,
Pune, Maharashtra – 411057,
India.

Business Location: Pune, Maharashtra, India

Country: India

GST Registration: Not registered

Official Website: https://tinysparkkidswear.com

Tiny Spark Kidswear is an online-only business. The address above is provided for business identification and correspondence purposes and is not a customer-facing retail location.

Please contact our support team before sending any physical correspondence or return shipment.

5. Grievance Redressal

We value customer satisfaction and are committed to addressing complaints fairly and promptly.

For formal consumer complaints or unresolved order-related concerns, please contact our designated grievance officer.

Grievance Officer: Shankar Mane

Designation: Owner

Email: tinyspark.kidswear@gmail.com

Contact Number: +91 7796415879

Address:

C-106, Nisarg City 1,
Kaspate Wasti, Wakad,
Pune, Maharashtra – 411057,
India.

Grievance Support Hours: Monday to Sunday, 9:00 AM – 11:00 PM (IST)

We aim to acknowledge consumer grievances within 48 hours of receipt and resolve them within one month, in accordance with applicable Indian e-commerce requirements.

Customers may also seek assistance through appropriate statutory consumer protection channels.

6. Important Customer Safety Information

For your security:

Place orders through our official website.
Use only the payment methods displayed during checkout.
Never share your UPI PIN, card PIN, OTP or account password with anyone.
Verify suspicious payment requests before making any transaction.
Contact our official support channels if you receive an unexpected payment or delivery message.